Privacy Policy

1. What We Collect

• Account data: name, email address, and a hashed password (we never store your password in plain text).
• Security data: two-factor authentication setup status, active login sessions, device/browser information, and IP address at login.
• Financial ledger data: your wallet balances, deposit/withdrawal requests, trades, mining subscriptions, and Earn subscriptions within the platform.
• Support data: anything you send us through the Contact page.

We do not collect government ID documents or perform identity verification in the current build of Aurex7.

2. How We Use It

• To operate your account: authenticate logins, process deposit/withdrawal review, and record trades, mining payouts, and Earn subscriptions.
• To keep the platform secure: detect suspicious logins, enforce 2FA, and maintain the audit log of balance-changing actions.
• To respond to support requests you send us.
• To meet legal obligations where applicable.

We do not sell your personal information.

3. Cookies and Local Storage

We use a session cookie to keep you signed in and a small local-storage flag to remember your light/dark theme preference. See our Cookie Policy for details.

4. Sharing

We do not share your personal information with third parties for their own marketing purposes. We may share limited data with service providers who help us run the platform (for example, our database and hosting providers), bound by confidentiality obligations, or where required by law.

PLACEHOLDER List of specific sub-processors (hosting provider, database host, email delivery provider, etc.) to be confirmed and disclosed here once the production infrastructure is finalized.

5. Data Retention

We keep account and ledger records for as long as your account is active, and afterward for as long as needed to meet legal, accounting, or dispute-resolution obligations.

PLACEHOLDER Specific retention periods to be confirmed with counsel, particularly for financial transaction records.

6. Your Rights

Depending on where you live, you may have rights to access, correct, export, or delete your personal information. You can update your name and security settings directly from your account's Profile & Security page. For anything else, contact us as described below.

7. Security

Passwords are hashed, admin accounts require two-factor authentication, and sensitive admin actions are written to an audit log. See our full Security page. No method of storage or transmission is 100% secure, and we cannot guarantee absolute security.

8. Children

Aurex7 is not directed to anyone under 18, and we do not knowingly collect data from them.

9. Changes to This Policy

We will update the "Last updated" date above whenever this policy materially changes.

10. Contact

To exercise a privacy right or ask a question, use our Contact page.